Stretch Mat X Punta Mita Collection

Refund Policy: All Sales Are Final

Thank you for shopping with us. We appreciate your business and strive to provide you with the best products and services. However, please note that all sales made through our website are considered final. We do not offer refunds or accept returns, except in the following circumstances:

1. Product Defect or Damage: In case you receive a defective or damaged product, please contact our customer support within 7 days of receiving the item. We may require photographic evidence or other documentation to assess the situation. If the defect or damage is verified to be a result of our error, we will gladly provide a replacement at no additional cost.

2. Incorrect or Incomplete Order: If you receive an order that is incorrect or incomplete, please notify us within 5 days of delivery. We will investigate the issue and take the necessary steps to ensure your complete satisfaction. This may include replacing any missing items or correcting any discrepancies in your order.

3. Non-Delivery: In the rare instance that your order is not delivered within the estimated time frame, please reach out to our customer support team. We will work with you to track your shipment and resolve the issue to the best of our abilities.

Please note that we reserve the right to deny any refund or return request that does not meet the aforementioned criteria. Additionally, this policy is applicable only to purchases made directly through our website. If you have made a purchase through a third-party seller or any other channel, their refund policy may apply.

Thank you for understanding our refund policy. We value your patronage and look forward to serving you with exceptional products and service in the future.

Sincerely,

Muse Goods Team

All orders will be shipped out with 3 business days. Tracking information can be provided upon request. Please let our customer support team know if you habe any further questions.

Thank you